Privacy Policy
Last Updated:
This Privacy Policy explains how Buzzon Technologies Pvt. Ltd. ("we," "our," or "us") collects, uses, discloses, and protects your information when you use our smart coupon and scratch card platform.
1. Information We Collect
We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.
Personal Information You Provide:
- Account Information: Name, email address, phone number, date of birth, and profile picture
- Business Information: Business name, address, contact details, and verification documents (for business accounts)
- Payment Information: Billing address, payment method details, and transaction history
- Communication Data: Messages, feedback, and support requests you send to us
Information We Collect Automatically:
- Usage Data: How you interact with our platform, features used, and time spent
- Device Information: Device type, operating system, browser type, and unique device identifiers
- Location Data: Approximate location based on IP address or GPS (with your permission)
- Log Data: Server logs, including IP addresses, access times, and pages visited
2. How We Use Your Information
We use your information for various business purposes, including:
Service Provision:
- Provide, maintain, and improve our platform and services
- Process transactions and manage your account
- Deliver personalized coupons and offers based on your preferences
- Enable scratch card games and reward distribution
Communication and Support:
- Send you important updates about our services
- Respond to your inquiries and provide customer support
- Send promotional materials and marketing communications (with your consent)
- Notify you about new features, offers, and partnerships
Analytics and Improvement:
- Analyze usage patterns to improve our platform
- Conduct research and development for new features
- Monitor and prevent fraud and security threats
- Generate aggregated, anonymized insights for business intelligence
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
With Your Consent:
- When you explicitly agree to share information with specific third parties
- When you participate in promotional activities or partnerships
Service Providers:
- Trusted third-party vendors who help us operate our platform
- Payment processors for transaction processing
- Analytics providers for usage insights
- Cloud storage and hosting services
Legal Requirements:
- When required by law or legal process
- To protect our rights, property, or safety
- To prevent fraud or illegal activities
- In connection with a business transfer or acquisition
4. Data Security and Protection
We implement comprehensive security measures to protect your personal information:
Technical Safeguards:
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls and authentication mechanisms
- Regular Audits: Regular security assessments and penetration testing
- Secure Infrastructure: Cloud-based infrastructure with enterprise-grade security
Operational Safeguards:
- Employee training on data protection and privacy
- Regular security awareness programs
- Incident response procedures for data breaches
- Regular backup and disaster recovery procedures
Important: While we implement strong security measures, no system is 100% secure. We recommend using strong passwords and keeping your account information confidential.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Types of Cookies We Use:
- Essential Cookies: Required for basic platform functionality
- Analytics Cookies: Help us understand how you use our platform
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for targeted advertising (with your consent)
Managing Cookies:
You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.
6. Your Privacy Rights
You have several rights regarding your personal information:
Access and Portability:
- Request a copy of your personal data
- Receive your data in a structured, machine-readable format
- Transfer your data to another service provider
Correction and Updates:
- Correct inaccurate or incomplete information
- Update your account information at any time
- Modify your privacy preferences
Deletion and Restriction:
- Request deletion of your personal data
- Restrict processing of your information
- Object to certain types of data processing
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by data protection authorities
- Certification under recognized privacy frameworks
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you of significant changes via email or platform notification
- Obtain your consent for material changes when required by law
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
We are committed to protecting your privacy and being transparent about our data practices. Thank you for trusting Buzzon with your personal information.
